Point-Of-Sale (POS) Terminal Industry ESG Thematic Report, 2022

Point-Of-Sale (POS) Terminal Industry ESG Sustainability Assessment, Policies & Regulations, ESG Issues, Infrastructure Developments, Company Profiles, Benchmarking, SWOT, Company ESG Disclosure Scores

The average ESG disclosure score for the point-of-sale terminal Industry is between 60% and 70%. Our proprietary Environment, Social, and Corporate Governance (ESG) scoring framework analyzed 65 parameters across ESG, as represented in the methodology section of this document. Hewlett Packard Inc., Toshiba Corporation, Panasonic Corporation, and seven more market leaders were part of our research. Six out of 10 companies we researched scored above the average industry score. However, three market leaders need to focus more on ESG reporting and transparency, as they scored well below 50%. Our research shows that most of the sustainability-related revelations have been made around ecological measurements, which stand at almost 75%, followed by governance and social with a score of ∼ 60% and ∼ 50%, respectively. Hewlett-Packard, Inc.

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Environmental insights

During the COVID-19 pandemic, the global transition from the coin- and paper-based payments to digital transactions implies that the quantity of Point-of-Sale (POS) terminals is rapidly growing. However, this development is accompanied by liability; not exclusively to consider the effect the increased number of gadgets has on various factors like financial incorporation, additionally with the ecological impact of the assembling process of payment terminals, their transportation, use, support, and end-of-life handling. Some of the significant sustainability challenges faced by the industry are generation & disposal of e-waste during the end-of-life of POS equipment; large-scale use of paper in the form of printed receipts, resulting in waste generation; and the supply chain disruptions arising from semiconductor shortages, which have led to the adoption of various methods such as reducing top margin, on-demand printing, receipt compression, and greener manufacturing, such as halogen-free cases & recyclable packaging.

Players in the POS terminal industry are continuously attempting to increase the number of produced units and strengthen their presence across the globe by adopting eco-friendly operations and defining relevant targets to track their progress. For instance, Panasonic Corporation has aligned to the Green Plan 2021 to mitigate both product and production activities through evaluation of water risks across all regions. Moreover, the company has also reduced the emission of waste by boosting yield in its production process and by increasing the recycling rate of waste materials by strictly adhering to Waste Sorting Practices in the production processes

Social insights

Predominantly, social metrics consist of an assessment that covers both the parameters–human capital and community. The variables that are accounted for in this classification are employee turnover rate as well as their wellbeing & security, including injury rates, and OHSAS certificates, alongside government assistance provided to both workers & clients. Among the companies within the sector, Toshiba Corporation ranks highest on the social pillars with a score of around 90%. It has standardized robust human rights checking components not only within its own operations but also across the supply chain. It also considers the health and safety of its employees as a priority factor.

Moreover, Samsung Electronics is an exception, which has one of the highest employee turnover rates (18.10%) despite having comprehensive healthcare plans for employees. The firm also provides robust H&S training and health insurance to its employees with many training programs, such as leadership training, to strengthen specialization at work, which resulted in the lowest injury rate among its peers. Furthermore, it also helps employees with external training opportunities such as MBA, academic training, job expert courses, regional expert classes, and AI expert courses.

Governance insights

The Governance aspect within ESG evaluation is one of the principal foundation stones of an association, which integrates various estimations, including business ethics, board structure, monetary issues, payoff, succession planning, and statutory audits, among others. As per Grand View Research’s ESG scoring model, HP ranks the highest in corporate governance among its peers operating in the point-of-sale terminal market. The organization has the highest number of independent directors (more than 91% of the board includes autonomous chiefs or independent directors), which enhances corporate responsibility and administrative principles in accordance with investors and consumers.  HP has a designated Chief Information Security Officer (CISO) who monitors privacy-related issues. It also has the highest percentage of female members on its board, which is above 45%. This depicts a positive diversity initiative, and the incorporation of planned annual incentives for its top executives, linked to the sustainability performance, helps boost accountability for sustainability performance. Due to the institutionalization of a robust business continuity plan consisting of emergency responses along with disaster prevention & mitigation responses, Panasonic Corporation ranked second in the governance metrics.

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